Home Forums HAast (High Availability for Asterisk) Installation & Upgrade Saving license file from Windows to Linux

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  • Avatar photoCustomer Inquiry
    Member
    Post count: 197

    The license file is being rejected on the PBX. In order to save it to the PBX I open the license file attachment you send me in Windows Notepad, then “Save As” to save it to my PBX. I don’t make any changes to the file.

    Why is the license being rejected?

    Avatar photoTelium Support Group
    Member
    Post count: 258

    The license file contains a ‘signature’ to verify the license has not been changed. You are inadvertently changing the license file; there are subtle differences between Linux text files and Windows text files. (In particular, Windows uses CRLF while Linux uses CR only.) You don’t need to know the details, but even opening the file in Notepad and then saving it again is changing the file!

    This time go to your mail client and save the attachment directly from the message (without opening in Notepad) to the PBX. Your license should then work fine.

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