Home › Forums › HAast (High Availability for Asterisk) › Configuration & Optimization › Web GUI can’t connect to socket

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  • Avatar photoCustomer Inquiry
    Member
    November 27, 2016 at 5:47 pm
    Post count: 197
    #6409

    The web interface reports error: “A connection with the HAAst software cannot be established. Make sure that HAAst is running, and that the socket file (/run/haast.sock) is present.” What is going wrong?

    Avatar photoTelium Support Group
    Member
    November 27, 2016 at 6:32 pm
    Post count: 258
    #6612

    The HAAst socket file is not accessible by the web server process. (Assuming HAAst is in fact running)

    Check permissions of the socket file and the directory containing the file. As of HAAst version 2.2 the socket file is stored in the /run directory. In previous
    versions of HAAst the socket file was stored in the /tmp directory.

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