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От советов до решений под ключ
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Услуги
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Разработка пользовательского программного обеспечения VoIP
[/fusion_title][fusion_title title_type=”text” rotation_effect=”bounceIn” display_time=”1200″ highlight_effect=”circle” loop_animation=”off” highlight_width=”9″ highlight_top_margin=”0″ before_text=”” rotation_text=”” highlight_text=”” after_text=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” content_align=”left” size=”3″ font_size=”20px” animated_font_size=”” line_height=”” letter_spacing=”” margin_top=”” margin_bottom=”” margin_top_mobile=”” margin_bottom_mobile=”” text_color=”” animated_text_color=”” highlight_color=”” style_type=”default” sep_color=””]
Расширить или создать совершенно новую функциональность VoIP
[/fusion_title][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]
Инженеры Telium предлагают много лет опыта разработки на платформе Asterisk, создавая уникальную функциональность VoIP, создавая пользовательские модули бэк-энда, плагины и многое другое. Наши инженеры также создали программное обеспечение для конечных пользователей, включая всплывающие приложения агента call-центра, приложения для мобильных телефонов и т.д. Позвольте Telium создать решение под ключ для вас или просто дать рекомендации по важным проектам разработки программного обеспечения VoIP.
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Критический дизайн систем VoIP, разработка и внедрение
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Создание решений, подходящих для критически важных операций миссии
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Инженеры Telium разработали, разработали и интегрировали решения для больниц, аварийно-спасательных служб, больших объемов колл-центров и многое другое. Когда отключение телефонии может быть измерено в тысячах долларов в минуту или потерянных жизней, решение должно быть разработано с нуля для высокой доступности, безопасности, функций и производительности.
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Разработка решений для транспортных средств в call-center
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Интеграция систем транспортных средств с PBX и агентом экранов
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Инженеры Telium предлагают опыт интеграции автомобильных систем (включая автобус CAN, телематику и OEM API) с технологиями колл-центра. У нас есть интегрированные системы транспортных средств для OEM, автопарков и национальных поставщиков помощи на дорогах, и можем сделать то же самое для вас. Если вам нужен постоянный мониторинг транспортного средства, VoIP аудио / видео по требованию, или просто агент всплывающие окна с критическим транспортным средством и информацией о местоположении, мы можем помочь.
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Аудит безопасности VoIP и упрочнения
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Предотвращение или реагирование на мошенничество и взлом событий
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Разрешить инженерам Telium оценить безопасность вашей телефонной среды, чтобы уменьшить риск мошенничества и взлома, или реагировать на недавний инцидент или даже один все еще продолжается. Telium может определить, расставить приоритеты и внедрить лучшие практики от подключения перевозчика к телефону, установленного на столе, минимизируя финансовые последствия и бизнес-нарушение атаки.
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Поддержка уровня 1 и 2
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Предоставьте 24/7 поддержку вашей организации
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Telium предлагает 24/7 поддержку для обеспечения того, чтобы call-центры оставались активными, а телефонная среда оставалась в сети. Наши инженеры могут служить в качестве первого уровня поддержки для диагностики и исправления вопросов, связанных с телефонией / подключением, или служить в качестве эксперта для ваших сотрудников, чтобы обратиться к когда проблемы слишком велики или слишком сложны. Telium может разработать пользовательское соглашение о поддержке для удовлетворения ваших уникальных потребностей (включая услуги на английском, французском, немецком и испанском языках).
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